At Isla Plug, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services. By using our site, you agree to the terms outlined in this policy.

Information We Collect
We may collect the following types of information:

  • Personal details such as name, contact number, and delivery address

  • Email address for order confirmation or customer support

  • Device and browsing information (such as IP address, browser type, and access times) for analytics and service improvement

How We Use Your Information
The information we collect is used to:

  • Process and deliver orders

  • Communicate order updates or service information

  • Provide customer support

  • Improve our website functionality and user experience

  • Prevent fraud or misuse of our services

Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with logistics providers strictly for delivery purposes or with legal authorities if required by law.

Data Security
We use appropriate security measures to protect your personal information. Although no online platform can guarantee complete security, we implement reasonable safeguards to minimize risks.

Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, understand user behavior, and improve our services. You can control cookie settings through your browser preferences.

Opt-Out Instructions
You have the right to opt out of receiving promotional emails or marketing communications at any time. To opt out, please contact us directly at [email protected] with the subject line “Opt-Out Request”. We will process your request promptly.

Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. To make a request, please email us at [email protected].

International Users
As Isla Plug operates worldwide, your information may be processed and stored in countries outside of your own. By using our services, you consent to this transfer.

Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].